Enhancing the performance of water and sanitation services through digitalization and Artificial Intelligence

In order to help cities and industries make their water and sanitation services even more efficient and effective, we develop and offer a wide range of innovative digital tools that optimize their management, from the construction of infrastructure to its operation.

Why digitalize water and sanitation services? ?

 Climate change, the scarcity and degradation of water resources now impose increasingly stringent constraints on municipalities and industries in managing their water and sanitation services, regardless of their geographical location. Cities must guarantee citizens permanent, reliable, and affordable access to these essential services. Meanwhile, industries must rationalize their water usage to the maximum extent and maintain their performance. All of this must be done while preserving – or even regenerating – water resources. Each territory must therefore undertake its ecological transformation and implement the best solutions to depollute, decarbonize, and preserve its resources.

Faced with increasingly stringent regulations and growing demands for performance and reliability, the use of digital and Artificial Intelligence-based solutions is becoming increasingly necessary at every stage and in all aspects of water and sanitation services

Our digital solutions to improve the performance of your water and sanitation services

Our in-depth knowledge of each stage and process related to water cycle management results in the accumulation of very large quantities of data, which digital tools, particularly Artificial Intelligence, are increasingly able to exploit for the greatest benefit of our clients and citizens. These benefits cover all aspects of services, from infrastructure design to asset management, and of course, operational efficiency.

Facilitate data sharing and transparency through standardization

To facilitate the sharing and analysis of these operational data, we have developed several innovative tools, available in SaaS (Software as a Service) mode for all our entities:
• Network Hypervision : a powerful tool for map-based analyses;
• Synoptic View : a solution dedicated to data associated with our plants.

In order to continuously improve the quality of our water and sanitation services, we have implemented a system to standardize the calculation and publication of our performance indicators. Indeed, their role is crucial in objectively evaluating our operational efficiency, consumer satisfaction, and our environmental impact. But they also help to promote transparency, thereby strengthening trust in our management of water resources.
These tools are not just for internal use. We make them available to all our stakeholders, starting with our customers. In this way, Veolia operators and our customers can transparently share key information about water infrastructures.

This collaborative approach not only strengthens the traceability of our operations, but also fosters better mutual understanding and more informed, partnership-based decision-making.

Improve plant operation with dedicated solutions

It's not enough to collect reliable, standardized operational data; you also need to exploit its full value. This is the purpose of our specialized digital solutions. Developed by our experts, these tools transform water management and significantly improve the performance of the facilities you entrust to us. They include:

• Waterloss Management, our flagship solution for optimizing the performance of drinking water distribution networks, analyzes network data in real time, detects potential leaks, and helps us make quick and effective decisions. The result: less waste and more efficient water distribution.
   
• Water Resource Advisor provides assistance in managing water resources as a whole. Whether it's surface waters such as rivers and lakes, or groundwater, this tool particularly allows for efficient monitoring and management of pumping facilities.
   
• Advanced digital solutions enable us to analyze operating data and propose real-time operating instructions, which can be directly taken into account by the plants' automatic systems. In particular, Veolia Water Technologies' digital solutions enable optimized control of wastewater treatment plants, for greater efficiency in energy and chemical consumption or treatment capacity, as well as sewage systems, for better management of storm overflows, storm basins and the treatment plants concerned.

These digital tools illustrate our commitment to combining technical expertise and technological innovation. They enable us not only to improve our performance, but also to make an active contribution to preserving water resources.

Reduce energy costs and greenhouse gas emissions

Improve the asset management of your infrastructures

Optimizing our data models facilitates the deployment of our digital asset management solution, Asset Management as a Service. This approach allows us to aggregate a wealth of information from Veolia's operations worldwide. Thus, we gain a deep understanding of the equipment used in water and wastewater services. This precise knowledge, combined with human expertise and artificial intelligence applied to risk analysis, helps us to efficiently plan and execute essential maintenance operations, thereby ensuring the quality and longevity of your infrastructure.

Optimize the design of infrastructures

This streamlining of our data also allows us to change the game from the design of water treatment infrastructures. With our Centaurus solution, we have developed a true digital Swiss Army Knife for designing water treatment infrastructures. The challenge is to create a common language so that all experts in the Group can share their technical and scientific knowledge; the goal is to provide each plant with the best expertise from the Group and thereby optimize and secure our designs. Whether it's for drinking water, wastewater (domestic and industrial), or industrial water, all sizing and operating data is found in this gigantic knowledge base. Centaurus is like a large virtual whiteboard where we can design, size, and model end-to-end treatment processes. To achieve this widespread distribution, the solution is available as SaaS – in other words, there's no need to install heavy software, everything happens in the cloud. This standardization allows all Veolia teams, wherever they are in the world, to work together on complex projects.

This digital approach not only simplifies the work of engineers, but it also paves the way for more reliable and well-designed water infrastructures, leveraging the entire group's expertise and the latest technologies on the market.