Ethics and values

Ethics

The Ethics Guide provides a reference for all Veolia employees. Available on the corporate websites and the intranet, it outlines the Group’s values, rules of conduct and actions backed by its Purpose.

The values underpin the Group’s economic, social and environmental performances. They are also reflected in the skills and attitudes that each employee at Veolia is committed to implementing daily.

A behavior charter for managers has also been introduced, thereby ensuring that the Group’s core values are shared and respected in every entity.

Responsibility

Veolia takes responsibility for promoting the harmonious development of territories and for improving the living conditions of people concerned by its activities. Internally, one of the Group’s priorities is to develop its employees’ skills and protect their health and safety at work.

Community Spirit

The community spirit requirement includes all our relations with our stakeholders. It is exemplified by the constant search for solutions that will provide essential services to as many people as possible.

Respect

Through their behavior, all Veolia employees must comply with the law, the Group’s internal rules, and respect other people.

Innovation

In order to serve its customers, the environment and society, Veolia places research and innovation at the center of its strategy to create tomorrow’s sustainable solutions.

Customer focus

Veolia works to continuously improve the efficiency and quality of its services. Listening to its customers means the Group is able to meet their technical, economic, environmental and societal expectations by offering tailored, innovative solutions.

DOCUMENTATION

The Ethics Guide also includes an annex: the "Anti-Corruption Code of Conduct ".

Internal awareness-raising initiatives are organized by the Group's Compliance Department to ensure that the principles set out in these documents are upheld. Training programs covering compliance with competition law, the prevention of criminal risk and awareness of the risk of corruption have been rolled out in all the regions in which Veolia operates.